Issue Archive: August/September 2004
Cover Story
Sherry L. Baranek
A brand-new building with top-notch technology unites two communications centers—raising its level of service to those in need through education and awareness.
Features
Sue Pivetta
To reduce turnover and retain valuable staff members, communication centers may need to re-evaluate their training methods.
Sherry L. Baranek
New GIS technology aids West Virginia in its quest to standardize all state addresses—ensuring the continued safety of its residents by speeding up response times.
Jon Hambides
An almost failsafe way to convince council that you need new communications equipment.
Tony Sanders
Although those who physically arrive first are acknowledged as first responders, dispatchers in 9-1-1 emergency communication centers are the first first responders who react to the call for help, making training essential.
 The 2008 ENP Buyer's Guide
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