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Issue Archive: October/November 2004

Cover Story


When Your Center's Recordings Become Evidence

John G. Kaiser

Today's digital, networked environments present new challenges for safeguarding 9-1-1 voice recordings.

Features


Sherry L. Baranek

The Pennsylvania State Police breaks new ground with its decision to consolidate 81 dispatch operations into five-improving service and increasing citizen safety.
Steven E. Loomis

Public safety operations in the small communication center working environment often lack appropriate planning to adequately manage critical communication situations.
Will Smith

Comm center managers can learn from Polk County, FL’s installation of a new visual locating solution that can identify a caller’s whereabouts through landmarks, using a database of countywide, georeferenced aerial images.
Sherry L. Baranek

A brand new consolidated facility with modern equipment and the latest in technology is the first in Wisconsin to implement Phase I and II Wireless.
Marty Feuerstein

Learn how the caller's location is estimated, as well as how the location information rapidly makes its way to the correct PSAP.

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