Issue Archive: June/July 2005

Several key elements of performance evaluation are required in order to provide your communications center staff with the most effective and timely feedback.

An effective training officer is everything from an administrator to a facilitator, key to keeping communications center staff up-to-date with new technology, and must have the necessary multitasking skills for the job.

Communications center security concerns need to be weighed against several design considerations to reconcile related hazards and risks. Any efforts to integrate physical security should include appropriate policies and procedures.

Experts at creating radio networks and moving information, organizations of trained emergency communications volunteers work through disasters around the world, providing communications where no other reliable means exist.

After the Asian tsunami disaster, the global community is challenged to strive to better the system of international disaster response.

In a post-September 11 world, the PSAP is the absolute first level of response in the event of attack. PSAP managers must be proactive in making the PSAP as safe and secure as possible.

An updated voice logging system introduces the City of Elgin Police Department communications center to a range of powerful, network accessible features that dramatically boost productivity.