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Issue Archive: March 2008

Cover Story


Communications Center Staffing: Using Erlang-C as a Tool for Meeting Your Needs

TK Ivie

Maintaining your agency's staffing is one of many factors in creating an agency that your employees, field personnel, citizens and administration can point to with pride. Erlang-C is an effective tool that can help you manage this difficult task.

Features




The Georgia Department of Transportation's Intelligent Transportation System (ITS), NAVIGATOR, integrates technology, information processing and communications to ease travel and increase safety.


"Russ Bassett was the preferred vendor for our dispatch furniture remodel for several reasons. All of the furniture manufacturers offered adjustable workstations but Russ Bassett’s furniture provided additional features, functionality and design," said John Klein, Newport Beach Police Department’s Chief of Police.
Steven E. Loomis and Nathan McClure

There are a number of factors that affect the ability of an ECC to attract and retain staff. The work environment is often a major one.
Sheila Lecce

The decision to go Green in your work space is smart, friendly to the environment and will help to make your work place healthier for your employees.
Gil Armendariz

This document outlines a solution to augment state, regional and local strategic communications plans with interoperability capabilities that provide interoperability during day-to-day operation and during critical incidents which require multi-agency intercommunications.
Patrick Kiernan

With Next Generation 9-1-1 around the corner and no slowdown in multimedia in sight, new multimedia incident information management technology might just be in your PSAP's future. Either way, one thing is certain-recording solutions of old have found a new voice: multimedia.
Matko Papic

SpecBy asking key questions up front, following an operator-focused design approach and designing the EOC for change, your team can be confident that they have done everything possible to ensure your EOC as a whole will continue to have the optimal operational performance and will be a safe and efficient environment for years to come.ial Feature: Furniture


Protecting an entire city is a tough job—much less the fifth largest city in the entire United States. It requires endurance, knowledge and a great deal of heart. With about 260 administrative professionals, the Phoenix, AZ Police Department not only works to protect the well being of its citizens, but also its personnel.
Tim Lorello

Rather than let debate cause delays to providing a viable VoIP funding solution, perhaps a solution is to simply follow the wireless model. However, since there are legitimate challenges to this funding approach, the public safety industry should ultimately strive for some sort of federal, or federated, funding solution to this intersection of national communications infrastructure with local emergency response needs.


During the summer of 2005, the city of Elk Grove, CA marked its fifth anniversary, introduced their new locally-controlled police force and unveiled plans to build a city hall with a police and dispatch center. After thorough research and reference checking, the Elk Grove Police Department chose Verizon Enterprise Sales Group and Watson Dispatch (Poulsbo, WA), leaders in the 9-1-1 communication console furniture industry, to equip their dispatch communication center.
Frank Karnauskas

Plan your new or updated center with a layout that fits the personality and function of your center.

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